Learning Objective
After completing this course, participants will have learned to:
- Understand how delegation fits into their job and increase productivity
- Understand and use different ways of delegating tasks
- Use Pre-assignment review
- Pick up the right person
- Use an eight-step process for effective delegation
- Give better instructions for better delegation results
- Give instructions effectively
- Identify common delegation pitfalls and learn how to avoid them
- Use ways to monitor delegation results
- Monitor delegation
- Use techniques for giving effective feedback
- Provide feedback
- Understand the importance of delegation and its results
- Manage a delegation meeting
Course Contents
Why Delegate?
- Advantages & Disadvantages
- Delegation Do’s and Don’ts
What is Delegation?
- Delegation Definitions
- Levels of Delegation
- Guidelines for Success
- Lateral Delegation
Picking the Right Person
- Delegation-Based on Skill Level
- Employee Motivation
- Employee Workload
- Matching of Skills & People
The Delegation Meeting
- Clarity in Communication
- Context & Relevance
- Ensuring Understanding
- Setting Performance Standards
- Delegating Authority
- Setting Support
- Clarity in Expectations & Commitment
- Rewards & Recognition
Putting it into Practice
- Case Study
- Eight Steps of Delegation Meeting
Giving Instructions
- Three Types of Instructions
- Preparing Instructions
Monitoring Delegation
- Why Monitor Delegation?
- Advantages of Monitoring Delegation
- Methods to Monitor Delegation
Practicing Delegation
- Your Role in Delegation
- Employees’ Role in Delegation
- When to Delegate
- Whom to Delegate To
- Delegating Authority
- Monitoring Delegation
- Managing Disappointments
Giving Feedback
- The Ingredients of Good Feedback
- What Makes Feedback Effective
Becoming a Good Delegator
- Characteristics of Effective Delegators
- Personal Action Plan
Certificate
Attendees will get a training certificate after the completion of the course.
Training Details
Training Fees | : | K.D 350 (Including Original Material) |
Training Days | : | 20 days (2 days per week) |
TrainingDate | : | Flexible |
TrainingTiming | : | Flexible |
TrainingLanguage | : | English |
Material Language | : | English |
Enquiry & Registration | : | For inquiry and registration please: |
Call | : | 22204171 |
: | 65701004 | |
: | info@bia.edu.kw |