By the end of the course, participants will have:

• Shared a common understanding on how performance management systems can be effectively utilized to raise the performance of individuals and teams
• Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
• Identified and practiced some performance management strategies and techniques to enhance
  the performance and motivation in under-performing and high performing team members.

Creating and sustaining high-performance teams

• Key characteristics of a high performing team
• Stages of group development
• Role of team leader in achieving high performance
• Group ‘shapes’ exercise with review, presentation, individual reflective exercise

The principles of performance management

• Core elements, principles and benefits of an effective performance management
  framework
• Performance management cycle and purpose of the annual performance review
• Organizations’ performance appraisal process
• Quiz, case study quiz, presentation and group discussion

Setting performance measures

• Objective setting process
• Setting and communicating performance objectives
• Identifying core behaviors that drive high performance
• Presentation, the ‘shoot out’ exercise with facilitated group review, group exercise
  and discussion

Reviewing and assessing performance

• Reviewing different levels of performance
• Objectively assessing and rating performance
• Case study with group learning review and discussion

One to one performance review meetings

• Structuring performance review meetings
• Giving constructive and motivational feedback
• Using questions to help employees review their own performance
• Presentation, skills practice in small groups, group learning review

Attendees will get training certificate after the completion of the course